Plans and Pricing

Synaptiq offers three plans designed to scale with your sales operation. Every plan starts with a 30-day free pilot — no credit card required. You can upgrade or downgrade at any time from Admin > Billing (/admin/billing).

Plan Overview

| Feature | Starter | Growth | Enterprise | |---|---|---|---| | Monthly price | $497/mo | $997/mo + $25/qualified lead | Custom | | Conversations/mo | 500 | Unlimited | Unlimited | | Knowledge base docs | 5 | 20 | Unlimited | | Integrations | 1 | 3 (CRM, Calendar, more) | Unlimited | | Team seats | 1 | 5 | Unlimited | | Qualification | BANT | MEDDIC | Custom | | CRM sync | -- | HubSpot | HubSpot + custom | | Calendar booking | -- | Cal.com, Calendly | Cal.com, Calendly | | Support | Email | Priority | Dedicated CSM + SLA |

Starter ($497/month)

The Starter plan is built for small teams getting started with AI-powered lead qualification. You get a fully functional AI sales agent with basic BANT qualification.

What's included:

• 500 AI-powered conversations per billing cycle
• 5 knowledge base documents
• 1 integration
• 1 team seat
• Basic qualification (BANT)
• Email lead log — get notified when leads are captured
• Email support

Limitations: No CRM sync, no calendar booking, no API access. Upgrade to Growth when you need CRM and calendar integrations.

Growth ($997/month + $25 per qualified lead)

Growth is built for teams that need full CRM sync, calendar booking, and unlimited conversations. This is the plan most mid-market sales teams choose.

What's included:

• Unlimited conversations
• 20 knowledge base documents
• 3 integrations (CRM, Calendar, and one more)
• 5 team seats with role-based permissions
• Advanced qualification (MEDDIC)
• Native HubSpot CRM sync (bidirectional)
• Calendar booking (Cal.com, Calendly)
• Priority support with faster response times
• Dedicated onboarding

Usage billing: You pay $25 for each lead that meets your configured qualification criteria and is marked as qualified by the AI agent. You only pay for leads that pass your filters — unqualified conversations are included in your base plan at no additional cost.

Best for: B2B SaaS teams with 5+ salespeople and 200+ monthly inbound leads who need their CRM and calendar connected.

Enterprise (Custom Pricing)

Enterprise is for organizations with advanced security, compliance, or volume requirements.

What's included:

• Everything in Growth, plus:
• Unlimited knowledge base documents
• Unlimited integrations
• Unlimited team seats
• Dedicated AI instance
• Custom model training for your industry
• SLA guarantee with uptime commitments
• Multi-language support
• SSO and advanced security
• White-glove onboarding
• Dedicated account manager
• Invoice-based billing (NET 30/60)

To request Enterprise pricing, contact sales@synaptiqintel.com or reach out through the in-app chat at /admin/billing.

Annual Billing

All paid plans offer a 20% discount when billed annually:

| Plan | Monthly | Annual (per month) | Annual savings | |---|---|---|---| | Starter | $497/mo | $398/mo | $1,188/year | | Growth | $997/mo | $798/mo | $2,388/year |

The per-qualified-lead fee on Growth ($25/lead) applies regardless of billing cycle.

Switch to annual billing at any time from /admin/billing. Your current monthly balance is prorated and applied as a credit toward the annual subscription.

30-Day Free Pilot

Every plan starts with a 30-day free pilot. No credit card required.

During the pilot you get full access to your chosen plan's features. At the end of 30 days, you can upgrade to a paid subscription or your account transitions to a limited read-only state where you can still access your data but the widget stops accepting new conversations.

What happens during the pilot:

• Full access to all features in your selected plan
• Real conversations with real leads on your site
• Weekly digest emails showing your metrics
• Day-3 check-in from the Synaptiq team
• At day 25, a summary of your results and an upgrade prompt

Choosing the Right Plan

• Small team, getting started? Starter gives you 500 conversations and basic qualification to prove the concept.
• Ready to connect your CRM and calendar? Growth adds HubSpot sync, calendar booking, and unlimited conversations for teams actively generating pipeline.
• Compliance, SSO, or custom requirements? Enterprise provides the contracts, SLAs, and dedicated support large organizations need.

Frequently Asked Questions

Can I switch plans at any time? Yes. Upgrade instantly or downgrade at the end of your billing cycle. Prorated credits are applied automatically.

What counts as a qualified lead? A qualified lead is one that meets your configured BANT or MEDDIC criteria and is marked as qualified by the AI agent. You only pay for leads that pass your filters.

What happens if I exceed my conversation limit on Starter? You receive a notification when approaching your limit. Conversations are soft-capped — your agent stays live, and you can upgrade anytime.

Do prices include taxes? Listed prices exclude applicable taxes. Sales tax or VAT is calculated at checkout based on your billing address. You can add a tax ID at /admin/billing to apply for tax-exempt status.